Privacy Policy
Last updated: November 28, 2025
Contact Information
Cipher Bloom
Flinders Lane 150, Level 5
Melbourne, VIC 3000, Australia
Phone: +61 3 9847 2153
Email: [email protected]
Our Commitment to Your Privacy
At Cipher Bloom, we understand that your privacy matters. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services.
We are committed to transparency in our data practices and to giving you control over your personal information. This policy applies to all information collected through our website, email communications, and other digital channels.
Information We Collect
Information You Provide Directly
When you interact with our website or request our services, you may choose to provide us with certain personal information, including:
- Name and contact details (email address, phone number) when you submit our contact form
- Company name and business information when requesting services
- Details about your inquiry or project requirements
- Communication preferences and feedback
Information Collected Automatically
When you visit our website, we automatically collect certain technical information through cookies and similar technologies:
- Browser type, operating system, and device information
- IP address and approximate geographic location
- Pages visited, time spent on pages, and navigation patterns
- Referring website and search terms used to find us
Analytics and Cookies
We use cookies and similar tracking technologies to analyze website traffic and usage patterns. For detailed information about our cookie practices, please refer to our Cookie Policy.
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery and Communication
- Responding to your inquiries and providing requested information
- Delivering our marketing services and managing client relationships
- Sending important updates about our services or your projects
Website Improvement and Analytics
- Analyzing how visitors use our website to improve functionality and user experience
- Understanding which content and features are most valuable to visitors
- Identifying and fixing technical issues
Marketing Communications
- Sending relevant information about our services (only with your consent)
- Sharing insights and updates that may be valuable to your business
- You can opt out of marketing communications at any time
Legal Compliance and Protection
- Complying with legal obligations and regulatory requirements
- Protecting against fraud, security threats, and illegal activity
- Enforcing our terms and conditions
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you voluntarily provide information through forms or accept cookies
- Contractual necessity: To fulfill our service agreements with you
- Legitimate interests: For business operations, fraud prevention, and improving our services
- Legal obligation: When required by law or regulation
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who assist us with website hosting, analytics, email communications, and other business operations. These providers are bound by confidentiality agreements and may only use your data to perform services on our behalf.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change and the choices you have regarding your information.
How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- Secure socket layer (SSL) encryption for data transmission
- Regular security assessments and updates to our systems
- Access controls limiting who can view and process your data
- Secure storage with encrypted backups
- Employee training on data protection practices
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining robust protective measures.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods vary based on the type of information and the purpose for which it was collected. For example, we retain contact form submissions for business development purposes, analytics data for understanding website performance, and client project information for the duration of our business relationship.
When information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule and applicable legal requirements.
Your Rights and Choices
You have certain rights regarding your personal information. Depending on your location, these may include:
Right to Access
You can request a copy of the personal information we hold about you and information about how we process it.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure
You can request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Data Portability
You can request that we provide your personal information in a structured, commonly used, and machine-readable format for transfer to another service provider.
Right to Object
You can object to processing of your personal information for direct marketing purposes or based on our legitimate interests.
Right to Withdraw Consent
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided below. We will process your request promptly.
Children's Privacy
Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly. If you believe we may have collected information from a child, please contact us immediately.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.
When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws. This may include using standard contractual clauses approved by regulatory authorities or ensuring the recipient country provides an adequate level of data protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email:
Phone:
+61 3 9847 2153
Address:
Flinders Lane 150, Level 5
Melbourne, VIC 3000, Australia
You can also visit our contact page to send us a message.